Product leader, founder, and marketplace operator

I’m Jann. I co-founded TourHero, where I serve as Chief Product Officer and Chief Marketing Officer. Before that, I was CMO and Head of Product at Voyagin.

For 15 years, I’ve led product and growth across consumer and marketplace businesses in Asia, Europe, the US, and South America. At TourHero, my remit spans product, engineering, data, GTM, and content.

About me

Selected results

Results from TourHero and Voyagin

1M+booked travelers

From hundreds of customers in 12 months

Voyagin

14xyear-over-year growth

Community-led trips grew from the low hundreds to the mid-thousandsNo paid traveler acquisition

TourHero

Led 30 people

Across product, engineering, data, GTM, and contentWithin a 60-person company

TourHero

40-point NPS improvement

From 37 to 77 within 12 months

TourHero

Work

TourHero

Community-powered group travel marketplace

Co-Founder, Chief Product Officer and Chief Marketing Officer

2020 to presentSingapore, New York City, and London

I co-founded TourHero and built the operating organization across product, engineering, data, GTM, and content.

Voyagin

B2B2C travel experiences marketplace

Chief Marketing Officer and Head of Product

2015 to 2019Singapore, Bangkok, and Tokyo

I held full P&L accountability alongside ownership of product and commercial. I led a 12-person cross-functional team within a 65-person company. Voyagin was later acquired by Rakuten.

Contact

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If you are building or scaling a consumer or marketplace product and need product, growth, and commercial ownership in one mandate, I would like to hear from you.

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