Product leader, founder, and marketplace operator

Hello! I’m Jann. I co-founded TourHero, where I serve as Chief Product Officer and Chief Marketing Officer. Before that, I was CMO and Head of Product at Voyagin.

For 15 years, I’ve led product and growth across consumer and marketplace businesses in Asia, Europe, the US, and South America. At TourHero, I own product, engineering, data, GTM, and content.

About me

Selected results

Results from TourHero and Voyagin

1M+booked travelers

From hundreds of customers in 12 months

Voyagin

14xyear-over-year growth

Community-led trips grew from the low hundreds to the mid-thousandsNo paid traveler acquisition

TourHero

Crossed $50M in GMV

Gross Merchandise Value

TourHero

40-point NPS improvement

From 37 to 77 within 12 months

TourHero

Work

TourHero

Community-powered group travel marketplace.

Co-Founder, Chief Product Officer and Chief Marketing Officer

2020 to presentSingapore, New York City, and London

I co-founded TourHero and built the operating organization across product, engineering, data, GTM, and content. TourHero is backed by Sequoia (now Peak XV) and Lightspeed Venture Partners.

Voyagin

B2B2C travel experiences marketplace.

Chief Marketing Officer and Head of Product

2015 to 2019Singapore, Bangkok, and Tokyo

I held full P&L accountability alongside ownership of product and commercial. Voyagin was acquired by Rakuten for $70M. We scaled from hundreds to more than 1M booked travelers in 12 months. I led a 12-person cross-functional team within a 65-person company.

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If you are building or scaling a consumer or marketplace product and need product, growth, and commercial ownership in one seat, I would like to hear from you.

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